Warranty Training
Shanxu Group provides customers with comprehensive warranty services to ensure that all produced printed circuit boards (PCBs) receive timely and effective support and maintenance within the specified warranty period.
We provide customers with professional training and support aimed at helping them better understand and use our PCB products, thereby enhancing their production efficiency and product quality.
Comprehensive Warranty Service
Warranty Period
We offer varying warranty periods for different categories of PCB products to meet the diverse needs of our customers.
Quick Response
Upon receiving customer feedback on product issues, our after-sales team will promptly respond to ensure timely resolution.
Free Repair or Replacement
Within the warranty period, for products not damaged by human factors, we will provide free repair or replacement services.
Professional Training and Support
Product Knowledge Training
We regularly hold product knowledge training sessions to help customers understand PCB performance, application scenarios, and maintenance methods.
Technical Exchange Meetings
We organize technical exchange meetings, inviting industry experts and customers to discuss the latest technologies and trends in the PCB field.
Onsite Guidance
For customers with special needs, we can dispatch professional technicians for onsite guidance to ensure correct and efficient use of our products.